Since we first opened our doors in 2000, Catching Fireflies has had a firm commitment to the privacy of our customers, employees & vendors. We take proper measures to ensure that when you visit us, your shopping experience is safe, secure, and enjoyable. This statement details our current information gathering and sharing practices for AI Paper Design, Inc., Catching Fireflies and catchingfireflies.com.
Information We Collect and How We Use It
When you place an order with us, we will need to collect your name, e-mail address, shipping address, credit card number, expiration date, and billing zip code. This information allows us to process your order and contact you if necessary. All of your information is stored on a secured server. If you choose, you may place an order by calling us directly at (800) 414-1654 .
In addition to the information you provide when you use the catchingfireflies.com Web site, we use technology to collect anonymous, non-personally identifiable information about your use of the site. For example, we use "cookie" technology, described below, to track which pages on our site our visitors view and which web browsers our visitors use. We also use "action tags" to assist in delivering the cookie. These action tags allow us to compile statistics and other data about our customers on an aggregate basis, by embedding a random identifying number on each user's browser. Then we track where that number shows up on our site.
Our e-mails often contain hyperlinks to additional information on our site. We use technology to track how often these links are used and which pages on our site subscribers choose to review.
All personal information collected is that in which the user voluntarily provides. All information is considered confidential and will not be rented to anyone outside of AI Paper Design, Inc. We may share sales information with third parties in order to properly process service and returns and perform other administrative duties.
Any promotional e-mail will only be sent to those who voluntarily sign up for them. If you wish to be removed from our e-mail list, please call us at (800) 414-1654.
We may provide your information, as required by law or legal process; to protect and defend the rights of AI Paper Design, Inc., the catchingfireflies.com site or the users or incident to a corporate sale, merger, reorganization, dissolution or similar event, and under circumstances we believe reasonably necessary to protect the personal safety of users of catchingfireflies.com, or the public.
A cookie is a small piece of information that many Web sites use to help make shopping online easier. The information is stored on your computer's hard drive. It lets you shop our site and place items in your cart. Most Web browsers automatically accept cookies. Browsers usually provide the option to disable this feature.
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is stored on a secured server.
We strive to maintain the reliability, accuracy, completeness and currency of personal data in our databases and to protect the privacy and security of our databases. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.
Safe Shopping Policy
Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. catchingfireflies.com uses Secure Sockets Layer (SSL), an encryption technology that protects your credit card information. SSL encrypts all ordering information (name, address, credit card number) so no one can read it as it travels over the internet.
To opt-out of receiving communications, or change/modify the information you have provided us, please contact us in one of the following ways to let us know what changes to make. By e-mail at firstname.lastname@example.org, telephone at (800) 414-1654 or by mail to:
Attn: Internet Dept.
3117 W. Twelve Mile
Berkley, MI 48072
We will take reasonable steps to implement your request to opt out, correct or update your information. However, please note that it may take up to 30 days to make the requested change and you may still receive promotional information from us as earlier directed.